Paper reports have their downsides also. At two in the morning, handwriting is increasingly illegible, firefighters make mistakes on who was in attendance or details of the incident, and those paper reports often go under reviewed.

Volunteer organizations are challenging; volunteers come and go, their availability waxes and wains in inverse proportion to life events, their contributions and capabilities and skills are diverse. Information is power; so empower with information…

Volunteer firefighters respond out of duty; to the community, to the department, and to their brothers/sisters in the service. Duty builds within the individual, and a culture of duty builds in the department, through firefighters engaging with the department; connecting with its mission, joining that mission.

Opinionated software is crafted believing that a certain way of approaching a business process is inherently better. Responserack is most definitely opinionated software.

NFIRS special studies allow effective gathering of data from the tens of thousands of fire departments, and hundreds of thousands of calls. Most recently, that has focused on COVID-19, and (to date) over 4 thousand departments have submit data on almost 300 thousand incidents:

Responserack submit its first production NFIRS file for a mountain fire department. There were no problems with the submission, however one repeated warning occured.

Responserack has become an active vendor for NFIRS.

After the incident is terminated (and units have cleared the scene) the administrative portion of the work begins. Reporting incidents to state databases allows response information to be aggregated at the state and federal level, providing critical insights for public safety and resource management.

At the fire barn we have hose storage racks, hose drying racks and turnout gear racks. We have tool racks, and SCBA racks and oxygen cascade and cylinder racks. Now we have Response**rack …

Rather than write a lot about Responserack, we are taking the show-don’t-tell approach.